Description

Manager Talent Acquisition Germany, Austria & Switzerland (m/w/d), Frankfurt am Main

You Lead the Way. We’ve Got Your Back

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

As Talent Acquisition Manager, you will lead the end to end recruitment process for niche and specialised roles in Germany, Austria and Switzerland leading a team of recruitment professionals, empowering them to meet functional goals by providing direction on sourcing strategies and best practices. Being close to the marketplace through benchmarking and networking, you will analyse recruitment and business trends to provide expert solutions to finding top talent. Your insight will allow you to make recommendations on recruitment processes, building talent pipelines, driving differentiated recruitment approaches for sourcing top talent in key talent segments. You will build positive partnerships with business leaders to provide a proactive and inclusive talent acquisition approach.

Here’s just some of what you’ll do in this role:

• Maintains high visibility with and influences assigned business leaders and HR members

• Provides day-to-day management and direction of critical initiatives by leading a recruiting team

• Collaborate with other GTA (Global Talent Acquisition) Managers to gain insight into business talent needs and stays current on regional best practices and issues

• Run end to end recruitment for strategic/senior level roles for Germany, Austria and Switzerland and other EMEA Markets as needed

• Manages and is responsible for the Hiring Leader relationship

• Provides guidance to Hiring Leaders regarding available skills / talent in the market and salary offers

• Ensures ATS information is up to date and follows regional regulations

• Acts as talent acquisition SME to advise and prioritise both local and global needs

• Partners with CEG (Colleague Experience Group, HR) Operations to ensure alignment and delivery for cross-functional initiatives and successful day-to-day GTA delivery

• Assesses the overall effectiveness/impact of the internal and external GTA strategies, TA execution, and customer/candidate satisfaction

Skills and Qualifications:

• Strong communication skills written and spoken in English and German, additional language beneficial

• University degree (Bachelor or higher degree in economics or similar field, preferrable with Human Resources focus) and 7 years of full lifecycle recruiting experience across multiple talent segments

• Understanding and knowledge of the talent and recruitment landscape in EMEA - primarily Germany, Austria and Switzerland

• Strong recruitment functional expertise with demonstrated experience in proactive sourcing passive talent for complex and difficult to hire roles

• Proven track record leading and coordinating recruitment teams, coaching and developing others

• Experience using current TA technologies (CRM and ATS), job boards and other talent attraction platforms

• Experience operating independently as an individual contributor and leader in a complex HR/recruitment team

• Excellent communication, collaboration, influencing, and problem-solving skills

• Experience driving process optimization and continuous improvement in recruitment

• Strategic outlook and ability to lead change and innovation

• Strong influencing skills and ability to work across multiple levels of an organization and business lines

• Ability to make logical decisions in a complex environment

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex

• Onsite and online Healthy Living activities, including insightful health and workout webinars, as well as an array of in-person screening opportunities (i.e. skin cancer screening, eye screening, diabetes screening and more!)

• Onsite Healthy Living room for exercise activities or relaxation programs with onsite shower room facility. Relaxation programs include regularly scheduled massages!

• Inclusive and helpful parental perks including first aid rooms for breastfeeding privacy, emergency back-up childcare services and childcare allowance.

• Optional on-site visits from Occupational Doctors for workplace health consultations.

• Free and confidential counselling support through our Healthy Minds program

• Career development and training opportunities

Amex Flex provides flexibility for colleagues to thrive personally and professionally while ensuring we preserve the important benefits of our unique in-person culture. In Germany, we have an agreement with the works council with specific guidelines for Amex Flex. Depending on the role and business needs, colleagues will either work onsite, in a hybrid model or fully virtual.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Human Resources

Primary Location: Germany-Hessen-Frankfurt a. Main

Schedule Full-time

Req ID: 24007277